2017 Programme

8:00 – 8:30

Registration and Refreshments

8:30 – 9:30

Breakfast Briefings

9:30 – 10:00

Refreshments

10:00 – 11:00

Plenary Sessions looking at the Macro Economic Overview, Leaders Panel

11:00 – 11:30

Morning Refreshments

11:30 – 12:45

Plenary Sessions looking at Investment and Finance

12:45 – 14:00

Lunch

14:00 – 16:00

Food & Beverage

Restaurant - SUMMIT 1

Hosted by:

 

14:00 – 14:30

Delivery Players

How technology companies are changing consumer eating habits

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Mathieu Proust
General Manager, UK, UberEats

Mathieu Proust

General Manager, UK, UberEats

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Nick Green
General Manager, UK, MealPal

Nick Green

General Manager, UK, MealPal

Moderated by:

Peter Backman
Managing Director, Horizons

Peter Backman

Managing Director, Horizons

14:30 – 15:10

Brand Expansion

What I wish I had known before expanding

Robin Rowland OBE
CEO, Yo! Sushi

Robin Rowland OBE

CEO, Yo! Sushi

Robin became YO! Sushi’s CEO in 2000. Over last 17 years Robin & team have built the iconic restaurant chain from 3 to 80 company owned restaurants in the UK & USA plus over a dozen franchise restaurants in international airports and the Gulf region

Robin led YO! Sushi’s MBOs in Sept 03, Mar 08 & most recently in Nov 15. His management philosophy is simple as he agitates for ‘continual improvement’ on 5 Ps  - People, Product, Property, Promotion and Profit. He has been recognised by Retailer of Year, Catey, Peach Icon awards and the YO! Sushi team has been recognised for design, company, menu, technology and as an outstanding employer.

Robin is also a member of ALMR board and is NED with Marstons PLC, Ethos (Gulf restaurant platform) and Caffe Nero.

 

Mark Selby
Co-Founder and Executive Director, Wahaca

Mark Selby

Co-Founder and Executive Director, Wahaca

Mark co-founded Wahaca in 2007 and has continued to help run the business as Managing Director and now Executive Director.  Prior to this Mark spent two years at Capricorn Ventures helping on strategy, opertations and finance for a host of restaurant groups including Nando’s, PizzaExpress and Baker&Spice.  He started his business life at Merrill Lynch in the corporate finance department before moving to easyGroup to work alongside Stelios Haji-Ioannou in various business development roles.

 

 

15:10 – 15:35

Street Food to High Street

What are the current trendsetters up to and how can we learn from them

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Rik Campbell
Founder, Kricket

Rik Campbell

Founder, Kricket

Joe Grossman
Founder, Patty & Bun

Joe Grossman

Founder, Patty & Bun

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Chris Whitney
Founder, Breddos

Chris Whitney

Founder, Breddos

Moderated by:

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Alex Potter
Founder, Goodlife Projects

Alex Potter

Founder, Goodlife Projects

15:35 – 16:00

Brexit

What does this mean for the industry? What are some of the potential legal and legislative impacts? What are industry groups doing to protect your interests?

Moderated by: 

Mark Lewis
Publisher, The Caterer

Mark Lewis

Publisher, The Caterer

14:00 – 16:00

Aviation

Aviation - SUMMIT 2

Hosted by:

 

14:00 – 14:20

Welcome Remarks from AOA and AviaDev

14:20 – 14:30

The importance of air transport to the UK hospitality sector

14:30 – 15:15

PANEL SESSION: International Connectivity to the UK

How do we prove to the wider world that the UK is “open for business”? and create an environment that is conducive to route development (APD, Visa facilitation, promotion of Britain abroad).  Looking at the ihe impact of Brexit

 

Sophie Dekkers
Director UK Market, easyjet

Sophie Dekkers

Director UK Market, easyjet

Deirdre Wells OBE
Chief Executive, UKinbound

Deirdre Wells OBE

Chief Executive, UKinbound

Deirdre was appointed Chief Executive of UKinbound in March 2014 following 20 years in Government at the Department of Culture, Media and Sport, where Deirdre worked on a variety of high-profile projects including the 2012 London Olympic and Paralympic Games, Liverpool Capital of Culture 2008, and latterly as Head of Tourism. Deirdre was instrumental in the delivery of the GREAT campaign – an ambitious and far-reaching marketing campaigning aimed to help the world discover why Britain is such a great place to visit, study, work, invest, and do business.

Deirdre was also Head of Religious Events at the Millennium Dome, and led the team which organised the national memorial services for the UK victims of the 9/11 attacks, the Bali bombings, the Asian Tsunami and London 7/7.  She was awarded an OBE in 2007 for her work in this role.

A passionate advocate for inbound tourism, Deirdre is a member of the Tourism Industry Council, Deputy-Chair of the Tourism Alliance, and sits on the Board of the Tourism Society.

 

15:15 – 16:00

PANEL SESSION: Accessing the final destination

How can we improve surface access to and from the UK’s airports to drive tourism across the country?

How are we performing in relation to other countries? What investment is needed and what impact will this have?

How can we better integrate aviation with other modes of transport?

How do we cater for all tourists (from the connected traveller through to the traditional traveller)? 

Al Titterington
Managing Director, Cornwall Airport Newquay

Al Titterington

Managing Director, Cornwall Airport Newquay

Al Titterington was appointed as Managing Director of Cornwall Airport Newquay in 2010. He has significant experience in airport management and operations having worked at other UK regional airports and on a number of aviation projects in Europe, Asia and the Caribbean. As well as the day to day management, Al also leads on the commercial development of the Airport. Away from the day to day running of the Airport, Al is Vice-Chair of the Regional & Business Airports Group.

14:00 – 16:00

Distribution and technology

Distribution & Technology - SUMMIT 3

Hosted by:

 

14:00 – 14:20

State of the Nation

14:20 – 14:45

Booking - How this has changed

14:45 – 15:15

Constructive OTAs - The benefits of OTAs

15:15 – 16:00

Sharing Economy - Bringing to the market the experience economy

14:00 – 16:00

Serviced Apartments

Serviced Apartments - SUMMIT 4

Hosted by:

 

14:00 – 14:45

Masterclass: Serviced Apartment 101

An overview of the sector

Serviced apartment v hotel v branded residence v short term rental

Getting to grips with the terminology, characteristics and segmentation of differing property types.

What the investor, developer and operator need to consider when entering the market

What are the regional dynamics?

14:45 – 15:15

Traditional hotels are dying when faced with growth of serviced apartments and select service hotels

Debate ‘for’ 

George Westwell
Director, Cheval Residences Ltd

George Westwell

Director, Cheval Residences Ltd

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Sean Worker
CEO BridgeStreet Global Hospitality

Sean Worker

CEO BridgeStreet Global Hospitality

and 'against'

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Peter Hancock
Chairman Pride of Britain Hotels

Peter Hancock

Chairman Pride of Britain Hotels

Moderated by

Piers Brown
CEO, International Hospitality Media (IHM)

Piers Brown

CEO, International Hospitality Media (IHM)

Piers is the CEO of International Hospitality Media (IHM).

IHM publishes the industry leading BoutiqueHotelNews.com and ServicedApartmentNews.com resource to engage, educate, inform and inspire. 

Piers hosts the annual Boutique and Lifestyle Hotel Summit, and Serviced Apartment Summit’s in London, Dubai and New York.

He sits on the BHA Summit, HOT E and HICAP conference advisory boards and holds an MBA, ISMM and IDM Diplomas, having held senior positions in the national media, private member club and retail sectors

15:15 – 16:00

Differentiating by design

The design considerations for a serviced apartment development.

16:00 – 16:30

Refreshments

16:30 – 17:30

Special Guest Speaker

17:30

Networking Drinks Reception